1. a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation.
2. these terms and conditions apply to all supplies of Goods by us to any customer. They prevail over any terms proposed by you.
3. any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;
4. except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person;
5. in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party.
6. the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation;
7. a reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
8. in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party, such cost calculated €50 per hour. 
9. these terms and conditions apply in any event to you as a buyer or prospective buyer of our Goods and so far as the context allows, to you as a visitor to Our Website.
10. this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

1. This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties. 
2. Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement. 
3. If you use Our Website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
4. Because we rely on our suppliers, We do not guarantee that Goods advertised on Our Website are available. We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Goods. 
5. The price of Goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Goods.
6. If in future, you buy Goods from us under any arrangement which does not involve your payment via Our Website; these terms still apply so far as they can be applied. 
7. We do not sell the Goods in all countries. We may refuse to deliver the Goods if you live in a country we do not serve.

1. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the Goods to you. At any point up until then, we may decline to supply the Goods to you without giving any reason.
2. If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may:
3. accept the alternatives we offer;
4. cancel all or part of your order.

1. The price payable for the Goods that you order is clearly set out on Our Website.
2. It is possible that the price may have increased from that posted on Our Website. If that happens, we will not despatch the Goods until you have confirmed that you wish to buy at the new price.
3. Prices include Irish value added tax (“VAT”). If you show by your delivery address that you reside outside Ireland, we will refund to you the amount charged as VAT.
4. Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than Euro will be borne by you.
5. Any information given by us in relation to exchange rates are approximate only and may vary from time to time.
6. If, by mistake, we have under-priced Goods, we will not be liable to supply that those Goods to you at the stated price, provided that we notify you before we dispatch it to you.
7. The price of the Goods does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed on a page of Our Website before we ask you to pay.
8. If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 14 days from the date when we accept that repayment is due.

1. 1. Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
   2. If you have asked us to remember your credit card details in readiness for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated.

1. 1. We now inform you that information relating to all aspects of our Goods is not in this document but in our marketing material, whether that is in the medium of Our Website or in hard copy.
   2. The following rules apply to cancellation of your order:
   3. If you have ordered Goods, but not received them, you may cancel your order without giving a reason, at any time within 14 days of your order. You will have no obligation and we will return your money. 
   4. If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within that same 14 day period. 
   5. We will return your money subject to the following conditions: 
   6. we receive the Goods in a condition in which we can re-sell them at full price, in new condition, with labels and packaging intact. 
   7. you comply with our procedure for returns and refunds. We cannot return your money unless we know who sent them.
   8. The option to cancel your order is not available:
   9. if you purchase sealed goods which relate to health or hygiene, and they become unsealed after delivery, or cannot be re-sold for some other reason;
   10. if they are a hard medium for a product in soft copy, which comes to you sealed and is returned to us unsealed.
   11. If the Goods are somehow mixed with other goods so that we cannot identify or easily separate them. 
   12. You are responsible for the cost of returning the Goods. We have no obligation to refund to you, your cost of re-packing and returning the Goods.
   13. In any of the above scenarios, we will return your money within 14 days.

1. We will repair or replace Goods which show a defect. If you claim that the item is defective, the following conditions apply:
2. the defect must be reported to us within four weeks of becoming apparent;
3. the defect results only from faulty design or manufacture;
4. you have returned the defective Goods or parts to us if we have so requested.
5. If we agree that we are liable, we will refund the cost of return carriage and will repair or replace the Goods free of charge.
6. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.

1. Goods are delivered within 30 days from the day you place an order to purchase the Goods.
2. Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
3. If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
4. We may deliver the Goods in instalments if they are not all available at the same time for delivery.
5. Goods are sent at our risk until signed for by you or by any other person at the address you have given to us.
6. All Goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the Goods may be retained by the driver. When your Goods arrive, it is important that you check immediately the condition and quantity. If your Goods have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimise your inconvenience.
7. Signing “Unchecked”, “Not Checked” or similar is not acceptable.
8. We will send you a message by email to tell you when we have despatched your order.
9. If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.
10. Some Goods will be delivered direct from the manufacturer who will contact you to arrange delivery. When delivery of the Goods has been arranged directly with the manufacturer, you will be subject to the manufacturer’s delivery policy.
11. Some Goods are so large and heavy that delivery times may be slightly longer. In this case, approximate delivery dates will be given when you place your order.
12. Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.
13. We are happy for you to pick up Goods from our shop/ warehouse provided you make an appointment in advance and payment has been received into our bank. A cheque on arrival is not acceptable. 
14. If you pick up Goods from our premises then:
15. we will not be able to assist you in loading heavy items;
16. Goods are at your risk from the moment they are picked up by you or your Carrier from our shop / warehouse;
17. you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person.

1. If you are not in EU (European Union) country, we have no knowledge of, and no responsibility for, the laws in your country.
2. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.

1. 1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
   2. The Goods must be returned to us as soon as any defect is discovered but not later than 100 days.
   3. So far as possible, Goods should be returned:
   4. with both Goods and all packaging as far as possible in their original condition;
   5. securely wrapped;
   6. including our delivery slip; or manufacturer’s delivery slip
   7. at your risk and cost.
   8. The procedure for return of Goods is set out on Our Website. If you do not follow this procedure, we may be unable to identify you as the sender of the Goods.
   9. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
   10. Most of the Goods are covered by the manufacturer’s guarantee for a minimum of 12 months.
   11. If delivery was made to Irish address, you are also protected by the Sale of Goods and Supply of Services Act 1980.
   12. If we agree that the Goods are faulty, we will:
   13. refund the cost of return carriage;
   14. repair or replace the Goods as we choose.

1. You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.
2. If you use Our Website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.
3. You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.

You now agree that you will not, and will not allow any other person to:

1. 1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
   2. link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser;
   3. download any part of Our Website, without our express written consent;
   4. collect or use any product listings, descriptions, or prices;
   5. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
   6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Website;
   7. share with a third party any login credentials to Our Website.
   8. Despite the above terms, we now grant a licence to you to:
   9. create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.
   10. you may copy the text of any page for your personal use in connection with the purpose of Our Website.

1. 1. your failure to comply with the law of any country;
   2. your breach of this agreement;
   3. any act, neglect or default by any agent, employee, licensee or customer of yours;
   4. a contractual claim arising from your use of the Goods;
   5. a breach of the intellectual property rights of any person.

1. In this paragraph the term “ADR Provider” means an approved body under the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015.
2. The following terms apply in the event of a dispute between the parties:
3. If you are not happy with our services or have any complaint then you must tell us by email message to support@thespinery.com
4. If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. 
5. We can propose an ADR Provider or will listen to your proposal. If you are in any way concerned, you should read the regulations at: http://ec.europa.eu/consumers/odr/.  

1. When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
2. Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other Goods for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service.
3. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
4. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.
5. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
6. Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail.

1. So far as the law applies, and unless otherwise stated, this agreement does not give any right to any third party. 
2. Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond his reasonable control, including any labour dispute between a party and its employees.
3. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.
4. The validity, construction and performance of this agreement shall be governed by the laws of Ireland and you agree that any dispute arising from it shall be litigated only in Ireland.