Walk-ins are welcome at our Dublin showroom

Privacy Policy

 

By using this website, you agree to the use of cookies in accordance with The Spinery Limited Policy. For more information on cookies, see our Cookie Policy. Terms of Use

General

This website contains general information about The Spinery Limited and about our products or services. The materials contained on (and the publications provided within) this website are not intended to provide, and do not constitute or comprise, advice on any particular matter. They are provided for general information purposes only. You should not act or refrain from acting on the basis of any material contained on (or publications provided within) this website, without seeking appropriate professional advice.

Your use of this Website is subject to these terms and conditions of use. By using this Website you agree to be bound by these terms and conditions.

Disclaimer

This website is available without any representations or warranties of any kind, either express or implied. The Spinery Limited make no representations, warranties or undertakings about any of the materials or any content or information on any other website referred to or accessed by hypertext link or otherwise through this website (“third party site”). The Spinery Limited does not endorse or approve the content of any third party site, nor will The Spinery Limited have any liability in connection with any third party site.

Limitation of Liability

To the fullest extent permitted by applicable law, neither he The Spinery Limited nor any partners, associates, consultants, employees, affiliates or other representatives thereof will be liable for loss or damage arising out of or in connection with your use of the materials or any facilities or services offered through this website (including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties) even if The Spinery Limited has been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable.

Data Protection and Privacy Statement

The Spinery Limited respects your right to privacy. Visitors are advised that each time they visit a Website two general levels of information about their visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site. The second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information.

The statistical and analytical information provides general and not individually specific information about the number of people who visit this website; the number of people who return to this site; the pages that they visit; where they were before they came to this site and the page in the site at which they exited. This information helps us monitor traffic on our website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.

Through this Website you may have an opportunity to send us information, such as through the “contact us” pages or any other area where you may send e-mails, request brochures or provide feedback. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by The Spinery Limited for (i) the purposes for which it was provided by you; (ii) verification purposes and statistical analysis; and (iii) marketing and administration purposes.

 

Offline Google Conversion Tracking Cookie Clause for In-Store Checkout

At The Spinery, we are committed to ensuring that your privacy is protected. This clause explains how we use Google’s offline conversion tracking technology to link the in-store purchases made by customers to online advertisements.

What is Offline Conversion Tracking?

Offline Conversion Tracking is a Google Ads feature that allows us to import offline conversion events, such as purchases made in-store, and associate them with the online interactions (clicks or views) of our ads.

How We Use Conversion Tracking Data:

  • Linking In-Store Purchases to Online Activity: When you complete a purchase in our store, we may collect limited transaction data (like the transaction amount and date). This data is then linked to a cookie placed on your browser by Google when you clicked on one of our advertisements. This helps us understand which ads are leading to in-store purchases.

  • Improvement of Ad Performance: The data collected helps us measure the effectiveness of our ads and improve the relevance of the content we present to you.

  • Data Privacy and Security: We ensure that all data used for offline conversion tracking is anonymized and cannot be used to personally identify you. We adhere to Google’s privacy policies and legal obligations for data protection.

Opting Out:

You have the option to opt out of offline conversion tracking. If you choose to opt out, we will not link your in-store purchase data with the online ad interactions. You can also manage your cookie preferences through your web browser settings.

For more information on how Google uses data when you use our partners’ sites or apps, visit Google’s Privacy & Terms page.

Cookies

What is a cookie?

A cookie is a simple text file that is stored on your computer, or mobile, device by a website’s server and only that server will be able to retrieve, or read, the contents of that cookie. Each cookie is unique to your web browser. It will usually contain some anonymous information such as a unique identifier and the site name and some digits and numbers.

How can I control cookies?

Most websites use cookies in order to improve the visitor experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

This website uses cookies, by continuing to use this website we assume you agree to their use. If you don’t want to receive cookies, you can modify your browser settings so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

Accessibility

The Spinery Limited recognises the importance of ensuring that our site is accessible to everyone. We strive to achieve level Double-A with the Web Accessibility Initiative (WAI).

Please contact us if you have any issues relating to the accessibility of this site.

Governing Law

This legal notice and terms and conditions of use and all issues regarding this Website shall be governed by the laws of Ireland.

Record Retention Policy

Please be advised that The Spinery Limited stores records in accordance with our Record Retention Policies.

AI-Powered Data Processing

This website utilises artificial intelligence (AI) services provided by third-party providers to enhance user experience, assist with website development and maintenance, provide product recommendations, and improve our customer service capabilities. All AI services described below are used under paid commercial plans with Data Processing Addendums (DPAs) in place to ensure GDPR-compliant handling of any data processed.

Claude AI API (Anthropic)

We use the Claude AI API, developed by Anthropic, for functional data processing on our website. This includes assisting with customer support, generating product recommendations, and content personalisation. When you interact with AI-powered features on our site, certain data may be processed by Anthropic’s Claude AI service. This may include the text of your queries or interactions, browsing context relevant to your request, and session-related identifiers necessary for the service to function.

We use Claude AI under Anthropic’s paid Commercial Terms of Service, which include a Data Processing Addendum (DPA). Under these terms, Anthropic acts as a data processor on our behalf, does not use Customer Content to train its models, and processes data solely for the purpose of delivering the requested service. For more information, please visit Anthropic’s privacy policy at https://www.anthropic.com/privacy.

Claude Code (Anthropic)

We use Claude Code, an AI-powered development tool by Anthropic, to assist with website development, maintenance, and content management tasks. Claude Code may process website content, code, and configuration data as part of development and maintenance activities. This tool operates under the same Anthropic Commercial Terms of Service and Data Processing Addendum as the Claude AI API. Anthropic acts as a data processor, does not train models on any data processed through Claude Code, and handles all data in accordance with its DPA and applicable data protection standards.

Gemini AI API (Google)

We use the Gemini AI API, developed by Google, to support data processing on our website. This includes assisting with content analysis, product information processing, and enhanced search functionality. When AI-enhanced features powered by Gemini are utilised, certain data may be processed by Google’s Gemini AI service. This may include search queries and interaction data, contextual information related to your browsing session, and technical identifiers required for the AI service to operate.

We use the Gemini API under Google’s paid tier, which includes the Cloud Data Processing Addendum. Under these paid terms, Google acts as a data processor on our behalf, does not use prompts or responses to improve Google products, and processes data in accordance with the Data Processing Addendum for Products Where Google is a Data Processor. For more information, please visit Google’s privacy policy at https://policies.google.com/privacy.

Your Rights Regarding AI Data Processing

Under GDPR and applicable data protection laws, you have the right to be informed about how your data is processed by AI services, to request access to any personal data processed through these services, to object to AI-powered data processing, and to request deletion of data processed by AI services. All AI service providers listed above operate under signed Data Processing Addendums and act as data processors on our behalf. If you wish to exercise any of these rights or have questions about our use of AI services, please contact us using the details provided on our Contact page.